Today's business dynamics demands Highly Proactive IT Infrastructure Management. Just knowing what's up and what's not in your IT is no longer sufficient. Go beyond Ping, with ManageEngine Suite of Product's Business Centric Philosophy. Let your IT Management take a proactive stance by promising high availability, and delivering it as well. Know the service criticality, and the consequent business impact before issue even manifests.

As the IT head of an organization, be it with networks, data centers, server management, desktop management or Helpdesk, you would know the weight of the responsibility for the perfect running of all your business services, and the gravity of its possible breakdown.

Traditionally, you would get an alert every time a device went down, irrespective of its business criticality. Thus, you are forced to either give the same priority to all devices, or had to manually prioritize while raising a ticket. With ManageEngine Suite, you now know right from the beginning as which service gets affected and how. This would enable you to ensure that the negotiated service levels are acted upon before they are exceeded.

Network Performance Management

This solution aims at managing your complete LAN and WAN infrastructure. It includes tools for availability monitoring, performance monitoring and health monitoring, Backup of network device configurations, and syslog monitoring.

Datacenter and Server Management

This solution aims at managing your datacenter infrastructure and your applications. It includes tools for server monitoring, application monitoring, log monitoring and analysis such as eventlog & firewall log, and shared password management.

Helpdesk and Desktop Management

This solution aims at managing your desktops and users. It includes tools for helpdesk, asset management, desktop management, active directory management, and self-service portal. This solution aims at aligning your IT Service Management policies with some of the good practices prescribed by ITIL. It includes an ITIL ready helpdesk and monitoring tools for both in-house IT departments as well as service providers who offer ITIL based managed services.