ServiceDesk Plus is a complete web-based, ITIL-Ready Help Desk Software with integrated asset management. It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. ServiceDesk Plus provides all that you need to have a full-fledged IT help desk and a productive help desk staff. ServiceDesk Plus drastically reduces ticket resolution times by automating dispatch, notifications and quick access to information. ServiceDesk Plus improves the efficiency of the help desk by providing all related information about a ticket or a user and ensuring adherence to service levels. ServiceDesk Plus also helps organizations who want to implement industry-approved best practices like ITIL into their Service Support functions.