VQManager is a web-based, 24x7 real-time QoS monitoring tool for VoIP networks. It monitors any VoIP equipment that supports SIP, Skinny and RTP/RTCP. VQManager aids in troubleshooting VoIP calls for failures and quality deterioration. For thresholds crossed, alarms are generated by the system to notify administrators who can then drill-down on the alarms to isolate problem cause. Over 25 comprehensive built-in reports and user-configurable reports allow for a complete analysis & optimization of your VoIP infrastructure. With VQManager, VoIP quality issues or failures can be diagnosed and corrective measures can be taken swiftly. Also, a constant watch on the VoIP QoS metrics and traffic patterns enables optimal capacity planning thus preventing any VoIP call quality degradation.