ENSURING A
PEACE OF MIND
FOR OUR CLIENTS

DATABRIDGE CLIENT SUPPORT PORTAL

At Databridge, we believe that our services and solutions are only as good as the quality of our after sales service and support. Apart from our extensive equipment warranty period and wide range of comprehensive high level maintenance service agreements, it is ultimately our excellent client support structure that essentially gives our customers and business partner a peace of mind.

This system plays an important part in providing a quality of services and will be offered as a value added services for Databridge client. This manual should be able to guide user on how to login to Databridge Client Support, create a request, updating the user details and also viewing the solutions from our very own knowledge base.

We are here to help and with our Databridge Client Support System, our customers can seemlessly reach us and create support requests easily. To make the process of reporting support request convenient, our customers are given an exclusive access to our Self-Service Portal where you can easily submit your requests and keep track of the issues as our help desk agents go through them diligently.

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